• Research use only
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How to pay

Paying by Zelleor Venmo

Check out on the site as normal, then send payment separately using your email address as the reference. Once the payment is matched to your order, it is released for dispatch on our standard shipping timeline.

Zelle

Send to

support@myprojectzero.com

Available in most US banking apps under "Send money with Zelle".

Venmo

Send to

@myprojectzero

Search the handle exactly. Check the name matches before sending.

Put your email address in the payment note

Use the same email address you gave at checkout. Without it we cannot match your payment to your order, which delays dispatch.

Step by step

  1. 01

    Check out on the site

    Add what you need to the cart and complete checkout as normal. Choose Zelle or Venmo as your payment method.

  2. 02

    Have your email to hand

    Use the same email address you entered at checkout. That is what we match your payment against.

  3. 03

    Send the payment

    Open your banking app for Zelle, or the Venmo app, and send the order total to the handle above. Put your email address in the note.

  4. 04

    We match and confirm

    We match your payment to your order, usually within one business day, and email you to confirm.

  5. 05

    Your order ships

    Once payment is confirmed your order is released and ships on our standard timeline. Tracking follows by email.

Common questions

How long do I have to pay?

We hold unpaid orders for seven days. After that the order is cancelled and the stock is released. You are welcome to order again at any time.

What if I forget to add the reference?

Email support@myprojectzero.com with the amount you sent, the date, and the name on the account you sent from. We will match it manually.

Can I pay a different amount?

Send the exact order total. A part payment cannot be matched and will hold up your order. If you send too much we will contact you about the difference.

Is the payment refundable?

Zelle and Venmo transfers are final and cannot be reversed the way a card payment can. Refunds are handled under our refund policy and are sent back by the same method.

Why offer Zelle and Venmo at all?

They settle directly and without card processing, which keeps our costs down and our prices where they are.

I have sent the payment and heard nothing

Email support@myprojectzero.com and we will look into it. Payments occasionally arrive without a readable reference.

Ready to order?

Check out first, then send payment using your email address as the reference.

Shop now Email support

All products are supplied for laboratory research use only and are not for human or veterinary use.

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Information

SHIPPING DAYS

Monday to Friday Expect 48 hours for order processing and 7 days (or more) for delivery

CONTACT INFO

304 S. Jones Blvd #7871 Las Vegas, NV 89107
support@myprojectzero.com

ALL ARTICLES AND PRODUCT INFORMATION PROVIDED ON THIS WEBSITE ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.
All products are sold in powder (lyophilized) form and require reconstitution with a suitable diluent. The products offered on this website are furnished for in-vitro studies only. In-vitro studies (Latin: in glass) are performed outside of the body. These products are not medicines or drugs and have not been approved by the FDA to prevent, treat or cure any medical condition, ailment or disease. Bodily introduction of any kind into humans or animals is strictly forbidden by law.

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